All sales are final. To continuously serve our customers with high quality products, we cannot accept returned products. To avoid returning products, we encourage to purchase sample size products, should skin conditions require the testing of products.
JustNeem is not responsible for any harmful effect of using our products. It is the customer’s responsibility to test any product on a small area before using it on the whole body.
JustNeem is not responsible for items lost or damaged during shipping. Damage which occurs during transportation by USPS, FedEx, or UPS may be insured by the carrier, if claims are received by JustNeem within two business days of delivery. All orders leave our facility with a Delivery Confirmation Number.